Privacy Policy

This Privacy Policy explains what we do with the personal information that you give us. If you have not already done so, please read our Terms and Conditions before reading this Privacy Policy. In general, we use the personal information that we collect from you to allow you to use the payment processing services offered by our website. This Privacy Policy applies only to our services and not to any other company, individual, organisation or website that you may reach via a link from our website, except for those companies we mention below. If at any time you have a question about anything contained in this Privacy Policy or a general query on privacy, please contact us.

Consent
Your use of our Online Payment Service signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. Should we choose to change our Privacy Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

How we collect information from you
In order to process your payment and in order to reconcile our accounts, SagePay or such other payment partner as we may use from time to time may provide us with information detailing the credits and/or debits made to your credit/debit card.

Cookies
Cookies are small files of information which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve the information from your computer so that they can keep track of things like other web sites you visit or how you navigate our website or other files which provide you with the Site. For more information about what cookies are and how they work, visit www.allaboutcookies.org.

On revisiting our website or in using the files, our computer server will recognise the cookie and give us information about your use of the Site. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use the Site but you may find that the Site may not function properly or is slower than when you allow a cookie to be installed on your machine.

How we look after your information
We make sure that all the information we hold on you is as safe as possible. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the UK Data Protection Act 1998. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.

What do we do with your information?
We use your information to process payments you make from our Site.

When do we give information that you provide us with to other people?
Apart from entities that are involved in helping us to run our Site and to process payments, we never give your information to any third parties. The entity which runs our payment gateway is SagePay, which provides credit card payment processing services to us.

In order to make an online payment you will have to comply with the terms of our payment partner, SagePay, and will need to review and agree to SagePay's Privacy Policy when you do so (see the SagePay terms and conditions at SagePay.com for further information). We and SagePay will share information with each other only to the extent necessary for the purposes of processing payments you make for materials from our Site and to enable us to retrieve payments from SagePay.

We reserve the right to access and disclose individually identifiable information (i) to comply with applicable laws and government requests, (ii) to be able to operate our systems properly or (iii) to protect ourselves or our users.

How to contact us
If you ever want to change any information you have provided to us please contact us at lettings@norfolklets.com.